Terms and Conditions

These terms apply when you shop on plexy.shop. By placing an order you agree to them. They never take away any right you have under Egyptian law.

Who we are

Plexy is an online store based in Masr El Gedida, Cairo, Egypt. We sell collectible figures, keychains, car mirror hangers, bag charms and gifts. You can reach us on WhatsApp or by phone on 01130876181 every day from 10 AM to 10 PM, or by email at info@plexy.shop.

Your order

• When you press Place order, you send us an order. We contact you by phone or WhatsApp to confirm it before we ship it.
• We may cancel an order if an item is out of stock, if a price on the site was clearly wrong, or if we cannot reach you to confirm. If that happens, we tell you, and you pay nothing.
• Please check that your name, phone number and address are correct. We deliver to the address you give us.

Prices and payment

• Prices are in Egyptian pounds. The total you see at checkout, including delivery, is the total you pay.
• Sale prices are valid until the end date shown or while stock lasts.
• Payment is cash on delivery. You pay the courier when your order arrives.

Delivery

• We deliver to every governorate in Egypt.
• Delivery is 79 EGP and free on orders over 999 EGP. The minimum order is 349 EGP before delivery.
• More details are on our Delivery and Shipping page.

Products

• We do our best to show every product clearly. Colours can look a little different from one screen to another.
• For products sold as random colour or random design, the colour or design is picked for you.
• Sizes are approximate unless stated otherwise.

Returns and refunds

You can return or exchange items within 14 days of receiving them, and within 30 days if an item is damaged, faulty or wrong. Read the full Refund and Returns Policy.

Your account and your data

• An account is optional. If you create one, keep your password private.
• We use your details only to process and deliver your orders and to improve our service. See our Privacy Policy.

Using the website

Please do not misuse the website, try to break it, or copy its content, photos or design for commercial use without our written permission.

Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to that order.

Law

These terms follow the laws of the Arab Republic of Egypt, including Consumer Protection Law No. 181 of 2018.

الشروط والأحكام باختصار